Shipping & Returns

Shipping Rates

Shipping is $7.00 for orders up to $24.99 and $9.00 for orders $25.00 and up on all continental US orders.Call us for shiping quotes for orders sent to Alaska or Hawaii or outside the USA. Orders are shipped UPS ground or USPS Priority Mail depending on the merchandise.

Please contact us for order outside the
lower 48 states or outside the USA.

Free shipping on Sauna Stoves up to 8.0 kw

We ship via UPS ground and USPS Priority Mail

Please contact us for order outside the
lower 48 states or outside the USA

FAQ

When will my order arrive?

  • We try to ship all orders within two business days. Actual shipping time should be 1-7 days.
  • We will email you the day the product is shipped.
  • Please contact us for rates to ship overnight or 2 days with UPS.
  • If we are out of stock of an item, we will email within two business days to notify you, You may decide to back order, order something else or cancel your order.

What if my shippment arrives damaged?

  • Save all packing mataerials and contact us.

What is your return policy?

  • If you are not completely satified with your purchase, send it back to us. We will refund you the price of the merchandise plus tax (if applicable).
  • We are not able to refund shipping charges.

Will sales tax be added to my order?

  • Sales tax will be added to any orders shipped within Michigan. All other states are tax free.

What is your security & privacy policy?

  • We are a secure server which encrypts all information. We will never give or sell your information to anyone else.

How do I order online?

  • First click on either the categories on the left.
  • Second, click on the category you are interested in.
  • Next, click add to cart to select the item you want.
  • Click continue shopping or checkout if you are through shopping.
  • Filling your information and click submit secure order.
  • You will receive an email confirmation that the order was received.

Can I order offline?

  • You may print out an order form and fax us at 906-226-7787 or mail it to us at :
    Touch of Finland
    2853 US 41 West
    Marquette, MI 49855
  • You may also callus at 906-226-2567 and we will be happy to assist you.

Do you have other items which are not pictured on your website?

  • The item on our web site are only a small sample of what we have. If you are looking for something, email us at sales@touchoffinland.com and we willtry to find it for you.


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