Exchange Policy

Last updated March 02, 2022

Quickly and easily exchange Shirts, Sweatshirts or Slippers for another size with our Returns Portal.

You have 90 days from the day of purchase to start an exchange.

Exchanges available only for US 48 customers.

Start Exchange

Lahtiset Slippers purchased online can be exchanged for another size for FREE by using our online return portal.

Please note: Exchanges only available for items from the original order and not to exchanged items.

Shirts / Sweatshirts purchased online can be exchanged for another size for $4.95 by using our online return portal.

Please note: Exchanges only available for items from the original order and not to exchanged items.

We only offer exchanges for Shirts, Sweatshirts and Lahtiset Slippers.

Otherwise, we do not offer exchanges but we welcome you to return the item(s) by mail in accordance with our Return Policy by using our online returns portal and repurchasing any available item(s) on our site.

Damaged / Defective Items

If you have received a damaged/defective item or an item that is not the one you ordered, please contact customer service within 5 days of delivery by submitting photos of proof to orders@touchoffinland.com. We will offer a refund or replacement item.