Frequently Asked Questions

Feel free to contact us with further questions.

Yes, our checkout page makes it easy to enter in a separate billing and shipping name and address.

We try to ship all orders within 1-2 business days.

For customers in the U.S, transit time can add one to five days depending on your distance from Michigan. In most cases, you can expect to receive your order in less than a week. Please check our Shipping Information page for delivery times to your location.

Customers outside the U.S. should refer to the Shipping Information page for more information.


While we carry a large inventory, there are occasions when an item is out of stock and it must be back ordered from the manufacturer. If that does occur, we will notify you by email within one business day and allow you to cancel or change your order.

This rarely occurs as all shipments are carefully packed. However, all shipments are insured just in case. Should an item arrive damaged or defective, follow our instructions here.

Free shipping on orders over $75 to US 48 states. Shipping to lower (48) states is a flat $5.95 for orders under $75. 

Please see the Shipping Information page for more details regarding international shipping.

First review our Return Policy and then simply ship items back to:

Touch of Finland
ATTN: Returns/Exchanges
2853 US 41 West
Marquette, MI 49855

The carrier will follow their best practices if no one is at home at time of delivery. The delivery person may choose to leave the package at your door or with a neighbor. A notice of missed delivery will be left if the carrier would like you to contact them to reschedule the delivery.

After submitting an order, a confirmation email will be sent to you with the corresponding shipment tracking information.

Yes. All prices on the TouchOfFinland.com website, shopping cart and invoices are reflected in U.S. Dollars. The conversion to your currency will be made automatically at the time your credit card or PayPal payment is processed by your credit card company. To estimate your cost in another currency, try an internet search using the term "currency converter" for a calculation conversion site.

While we try to ensure accuracy, we reserve the right to correct any errors in pricing or descriptions, and to cancel or refuse to accept any order based on an incorrect price or description. Such corrections may be made even after an order is accepted.

A 6% Michigan sales tax is only added to orders shipped within Michigan. All other orders are tax free.

TouchOfFinland.com is hosted by Shopify. Shopify implements many security measures to ensure your information is protected and 100% secure when ordering with us. Read more about our secure shopping information.