Free Shipping | All Orders $80+
We offer FREE shipping on all orders of $80 or more for all domestic orders (except Hawaii & Alaska). For orders under $80 we offer Standard Ground shipping for a flat fee of $5.95. For international orders see our rates listed below.
*Contact us for shipping prices on Sauna Heaters and Room Kits.
WHAT ARE MY SHIPPING OPTIONS?
|United States||Standard Ground Shipping||FREE for orders $80+|
$5.95 flat fee on all orders less than $80
|Alaska & Hawaii||Standard Ground Shipping||$19.95 flat fee|
|Canada||USPS Priority Mail Intl.||$24.95 base rate* (We will contact you within 24 hours if your order requires more postage. You may cancel your order if you do not wish to proceed with the new amount.)|
|Other International||USPS Priority Mail Intl.||$39.95 base rate* (We will contact you within 24 hours if your order requires more postage. You may cancel your order if you do not wish to proceed with the new amount. In the event that you order requires less postage than $39.95 we will refund you the difference.)|
*Customers outside of the U.S. are responsible for any customs, duties and brokerage charges which may be imposed. These charges will be collected when your order is delivered. Unfortunately, we cannot provide estimates of these charges.
SHIPMENT PROCESSING TIME
All orders are processed within 24-48 hours. If an item is out of stock we will notify you within one business day. Should this occur, you will be given the option of modifying or cancelling your order. Your payment method is not billed until the order ships.
DELIVERY TRANSIT TIMES
Most orders are delivered in 1-3 days business days. Delays can occur due to weather and carrier issues.
All items are guaranteed to arrive in perfect condition. If an item arrives damaged follow the instructions below.
- Take pictures of the damaged items, shipping box and materials. Be sure to show any damage to the shipping box if applicable.
- Save all packaging material and damaged items until we let you know they’re okay to toss.
- Contact us with all of the above and your order number.
RETURNS & EXCHANGES
All items are guaranteed to arrive in perfect condition and exchanges are hassle-free.
View our full returns and exchange policy.